We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great, thank you
good quality.
Super matos
It looks soft and beautiful. Delivery was also fast. I think it's very successful.
Brush super soft, glass delivery. Recommend :)
All perfect thank you
Love these brushes
nice
The goods did not come, the money was returned
Delivery is very slow, it came all well packed. The brush has a comfortable handle. Pile is the softest, touch it is a pleasure, but it does not bend during operation, because the brush is stuffed very tightly. The brush gently distributes the tone on the skin, does not eat much, peeling does not raise.
Delivery is very slow, it came all well packed. The brush has a comfortable handle. Pile is the softest, touch it is a pleasure, but it does not bend during operation, because the brush is stuffed very tightly. Brush gently distributes the tone on the skin, a lot of it does not eat, peeling does not lift
As in the photo, thank you
It is perfect
I ordered three different brushes from this set, this brush is simply flawless, similar brushes are from 400 gon and above! Applies delicately, evenly, does not crumble. I'll order more!
Very good brush. The view and touch is very pleasant. There are no comments on the quality and delivery time. Pleased and packaging. Not just in a puffy envelope, but also in a durable plastic case.
Very good quality. Recommend
The brush corresponds to the price and description the quality is very good with the store did not communicate the track was not tracked the product recommend
Went for a long time, but the brush is very satisfied
Delivery to the rk took a month. Some brushes are not full enough, not soft enough, or vice versa. But, if you remember the price, the brushes are good. I still did not use everyone, but for powder, blush and tone used. Okay, i'll leave some. When washing, a couple of villi fell out of the one that for the tone.
Received in 3 weeks, soft Pear
Good brush, very nice. Reached in a month
Very good product
Well packed, but i thought it was bigger than the size. Hairs stick out, controversial quality. But i will fit
Excellent quality, soft, shipping very fast
As the picture, nice and good quality very recommend