We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
always great!
Very soft- i definately recommend! ❤
I order brushes in this store not the first time. I have been using them for a very long time. Quality. And this brush is generally a miracle. She and tonal cream can be applied and blush. And the powder is thin, the excess product does not type, does not dust, unlike kabuki's brush from natural pile from rivgosh. Soft. Came in a grid, so I did not lose the form. Shipping fast.
Very high quality brushes, collected the whole set
Soft, neat brush, I advise
All has come, delivery month
Super quality and soft pencil.
Good quality recommended!
Garna yakust, soft
The most Kaif brushes! I already ordered everything. In St. Petersburg in 2 weeks came.
It's just like in the picture. It's very soft, I washed it because it smelled a little weird and didn't let go of hair and take the right amount of product, other than the smell just washed it away. I ordered it on day 11.11 and day 23.11 already had it at home (wonder about the delivery combined).
Very soft, good application of makeup etc...
Nickel
So soft and fluffy, super))
Nice
Same as the description. I already had one and I bought it again, very good quality
All OK
Very good m gusto
Beautiful brush, odorless.
Before adygea almost 2 months
It's pretty soft.
it's a very good quality brush. it's soft and it doesn't feel like cheap material. Very good brush.
Good
soft and skin friendly. perfect
So nice