We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order has arrived quickly and perfectly packaged and protected. It is 100% fit with the product description. All perfect. In the package there was a gift. Perfect attention and kindness of the store. Recommended seller. Thank you very much.
I ordered it from your wallet once. Once I was very pleased, I took it from my brother. He arrived in both very short time. Lightweight and convenient. Ideal in summer. I put tlf between them and use it.
You are the best store! The goods are good, take. I buy such a purse not the first time already. In tambov came for 7 days!!
Normal wallet
Very nice. He arrived in Turkey in 12 days. Thank you.
Beautiful purse, great quality. Color exactly like the picture
excelente
Good wallet
The goods came quickly to poland, ordered 13.05, took 24.05! The goods correspond to the description, well packed, super quality for such money, the store of the goods sent immediately on the day of the order. And also as a gift sent a keychain!
The order came very quickly Before ryazan 2 weeks Quality is average and corresponds to the cost I do not know how much will last, and i take this model for the first time
Very very fast!!! Thank you!
Enchanted is the second time k i buy
Thank you for your good businness. I have received well my items.
The product is new, corresponds to the description. He was safe and sound. Reliable store. Good goods.
Well it's delayed but i get there
verrrrry nice
To moscow 13 days. Track parcel number is tracked. The wallet is not bad. I recommend.
This is the second! The first wife enjoys a big year! Very satisfied!
The purse is beautiful, only when the lock was unbuttoned in it chewed lining. In solving this problem, no castle was damaged)
Very nice! love it, and thank you for the little gift.
Everything came. I'm happy.
This was my second purchase. Great store, great product, super fast shipping.
I shop for the second time from the store, I like it very much. It came in two weeks.
Very good product
Very nice thank you it was delivered in very short time perfect