We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really am very practical and light-hearted and arrived early. Good fabric and washable
It's okay.
I love it, it's perfect! Good quality, just like the picture! I'll buy insurance again! Thank you❤And it came very fast! Top
The bag is super, everything is decent sewn. Inside is a pocket for small items. Color is also fire. Reached in three weeks in minsk.
Good quality bag. Stavropol came quickly enough. Clean and neatly sewn. There is a small smell-i wash. Size in ratio with laptop in photo
Very light bag, and super fast delivery, got it in less than 2 weeks!
Bag of excellent quality!
Thank you very much
great bag! I ordered two: pink and green. Fast delivery (2 weeks approximately), high quality. Definitely worth its price. Thank you, store! 5 stars
Super cute bag!
Nice bag
The product is just super! The first bag, which is very convenient, not too big in size and does not peel off the shoulder. The material is very good) true, in thought that the color will be slightly lighter, but it's not a problem, so even better!
Beautiful bag! Press buttons inside in the middle and the sides. Color was almost as listed.. Ietsjes darker. Neatly packed arrived and as indicated date.
The bag is excellent, roomy. There is no smell, processed well, the color pink took. Handles are long, excellent on the shoulder.
Thank You for the delivery am delighted with it thanks
Cute handbag, came very quickly, purchase is happy!
Product very cool without niemiłego odor
The shipment was super fast, the bag is great and comfortable. A little bit small, but for this price is excellent! I am very satisfied and recommend the store.I will definitely order more! Thank you.
Quite a simple cloth bag for one compartment. But it's good, it's not a pity to kill at work. In addition, the price is very pleasant. Delivery is standard, there is no smell.
A little less than expected. and so norms. not yet used
Ordered two bags and they came very fast! It took about 2 weeks. Overall very satisfied with my purchase, it's big enough to fit a small laptop (like a macbook) which is what I wanted. For those wondering, it's exactly like in the pictures. I will definitively reorder.
Love it! Came in two weeks ~
It's a good product.
I order the second for a gift. I really like the bag! :)
Very fast shipping, beautiful product