SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chiquepeaks (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chiquepeaks.site
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dress of excellent quality, the garment does not overlap and is thick fabric. It fits the body quite nicely. Size m for 1.59 height and 70 cm waist, suitable size as, the fabric is elastic.
fast delivery,prompt response from store. had trouble opening the zip first but rubbing candle helped me sort that issue and don't have that prob anymore the neck is bit low so being a shy girl, I had to wear something under.
Dress super! Color as in the picture, the dress came early. Seller advise!
Good quality worth the price
Very beautiful, quality dress
Great dress! Thank you! All in size, in russian 46, m straight on the figure,!
Quality is good, it went a long time.
Delivery to the suburbs of 1,5 months. Usually things from this store come much faster. On the volumes of 90-75-90 the dress came up, but in the shoulders a little large.
Took m at 90/74/90 probably needed l lightning badly fastens? in the sheathed, in general, i did not understand yet, the quality is not bad, the seams in several places are going
Thank you very much. The dress is good and in size!
Dress class! As they say, and in the feast, and in the world! On the parameters og 100, ot 85, ob 104 height 164 cm approached the size l, but very tight. In principle, so wear such a dress made of such fabric. The photo slightly distorted the color, saturated green, emerald. The height of 164 cm dress length is normal, not very short. Delivery 2 weeks! Thanks to the store for the good quality of the goods and fast delivery! I recommend to buy. Very satisfied! I bought with a coupon for 927 rubles. For such a low price in the store you will not buy such an excellent and beautiful dress.
perfect
Super! Very nice!
Identical to the photo, a little tight i suggest asking for one size more, they question tastes
I really like it. The size and the quality are very good. The material is good for cold weather as it is warm to the body. I am 50kg and 152cm. It is a little lose on the chest part but its not a big deal. Overall i recommend this product. Received it after two weeks.
Super my dress delivered after 12 days cool
I really liked the dress. At 46-48 size l in size. The parcel was about a month
Great quality, color just like pictures! Size is accurate, i usually wear medium and that's what i ordered. Seller definitely recommended and would order again!
And again one of my best shopping! Just delight! I know one thing-we do not buy such a dress for a thousand even close, especially the higher quality. Also a huge plus is that this model is universal, and living in the wardrobe will be very long, unlike super-trend things for one season. The model of an interesting cut, has a v-neck neckline, long sleeves. Behind the zipper is a secret zipper. Fabric-corduroy strip alternates with transparent. The dress itself has a lining. Material: polyester I recommend to buy! All good mood and good shopping!) More photos here @ viktorialeshch
Excellent, took s, a little too big in the shoulders
Great product, probably best with Alliexpress qualitatively. To Polish future shipment after 2tygodniach, courier.
Gorgeous dress. Nice quality good length. I make 1m70 and 55 kg, S-M, and I took the size M, it's perfect
Nice dress. The package arrived quickly, in 20 days. Ordered the size M on the parameters 92/62/92. The size came up, but in the hips straight into the skin. At a height of 164 cm above the knee, not short. The dress stretches, but it seems to me that it will look ugly for large parameters. The arms are wide. The dress does not shine, there is a lining. Decollete is not deep, looks good. The picture matches.
Excellent, but i do not have much back to back
Beautiful!! Only regret because this shop sends more for Brasil