SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chiquepeaks (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chiquepeaks.site
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very warm! Took for the winter with a margin! There is still stock! Everything is fine! (i'm usually thin, small, but in this case i ordered l according to the reviews, i was afraid that the big ones will be when they came, but measured, ok!)
Superb! You just need to order a bigger size, I am S and I have ordered XL fits perfectly well. Cozy and warm!
Everything perfect
very warm and perfect for cold winter, size xxl is perfect for my weight 72kg, belly size is 110cm, hips are 106cm. would like them to be a little bit longer but that's ok. After wearing a few times seam under the belly started to open, so I had to sew it again. hope it doesn't happen again.
Good soft, warm panties. Stretch. Took in advance by autumn. Quickly delivered in 13 days.
ok
Enjoyed and arrived super fast, no charge. Have 1,63 and am 23 weeks. 64 kg. Fit right, and still has really space to belly grow, but legs, despite stretch, if I get fat can get a fair bit. Still not used in cold, but appears to be warm.
Really warm pants. Pleasant body
Very nice and good quality
I order a second time. Panties came in five days. Convenient for home and can be with a beautiful sweater on the way out. 160 cm by 65 kg on the fifth month. There is a stock for growth.
They are really warm!
Came to Japan quickly. This is my second pair. Really good quality and feels nice. Thank you!
Everything corresponds to the description
Very good leggings. The size approached. I recommend
Very warm, cozy panties. Huge stock on the stomach. The length is also perfect. Delivery less than a week.
Perfect.
i normally wear S/M(36/38) trousers or leggins but lot of customer complained about lenght. so i took risk and i have ordered XL size like 2sizes extra and IT IS perfect. it IS winter january and i am in 5th month so my belly Has lot of space to grow. lenght is perfectly long.whole product IS very elastic and warm Bear filling inside.perfect experiment .i am very pleased. good price for quality. ordered in november/december so 1,5-2month waiting
Good product, warm but in the frost of-10 degrees is not so warm in them. But in principle it is normal.
Good panties, there is still room for a growing abdomen. Warm.
Long walked, and in general good. Odorless, soft and warm)