SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chiquepeaks (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chiquepeaks.site
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice shirt, free socks. Thank you ;)
It's a pity, the goods did not reach us, it was returned for an incomprehensible reason.
Very good quality for the price. I took M i weighs 65kg for 179CM. A wide hair but no worries.
Very nice shirt conforms to the description and perfect size. She arrived even faster than expected, it's great I have nothing to say, thank you to the store.
Very good quality. First cloth's buy on Aliexpress but not the last! I'm doing 1,83 meters for 86 kg ; L is perfect for me.
The product has arrived in the city of shalghoum Eid Mila
Product is very good, but the store forgot to send me the exact quantity ordered, however returned the money the difference. Still worth buying
Like the shirt
Really nice I am going to order Another color.
Good shirt, just right. Height 188 weight 116
The shirt went a month to the Moscow region, the size L to 52 Russian in the shoulders with the growth of 175 went well. Cut straight, the color is blue pleasant, there are threads sticking out. In general, the order is satisfied. With the store did not communicate, there was no need.
Great quality and good material. Better than I expected to be honest.
grande pour 1m82, 82kg.
Perfecto
The product is very excellent and the same specifications are required
On my 180 98 was too big
excellent store as descrbed
Look beautiful. Good material!! Size XL slightly larger as Dutch XL. better had ordered L. whole fast shipping.
ok
It took almost three months to get to Spain, I hit good, good quality products, not transparent.
Size just, good quality, no defect, material pleasant to the touch. I recommend it.
top
Excellent quality measurement and right Board
Super quality. Tight shirt for the spring, autumn. Seems cotton. Does not crumple so much. Looks very worthy.
Poor quality material, good for wypocenie the stain on sleeve, 180cm and 99kg _ slightly loose