Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect, better than in the picture. Thanks for the detail.
Good article according to the photo Thank you bcp
it's beautiful only one thing I would like to mention, on joints need be more focused by your workers. joint pins are falling apart, they are not tight enough else everything is fine.
PERFECT EVERYTHING, BEAUTY, QUALITY, POSTING BEST BEST A++++++
highly recommend store...
Thank you very much! Necklace, or rather the set received after 20 days, took blue. Say beautiful, say nothing! The store sent very fast, it is the fastest shipping with ali express, 3 weeks, the order is tracked. The set is gorgeous, all pebbles are in place, in real life it looks better than in the photo. I bet + 10! The only thing, the earrings are heavy. Thank you! Photo does not load
It’s perfect, just like the photo
Beautiful, elegant. Earrings are very heavy-i do not think i can wear them
magnifique
It is beautiful, more mm in the photo. Caution the stones are very fragile pay very attention. We stick it with strong glue. thank you anyway the supplier. I recommend ..
store was very very nice n patient in answering all my msgs. necklace is gorgeous.. more beautiful in real. very high quality... worth every cent.. paid shipping.. came in 1 week to Singapore.. seller helped to tracked item for me as it was urgent.. seller is super wonderful... highly recommend this seller n her necklace.. perfect bridal wear!!
Identical to the photo, very pretty
she is the best store she communicate everyday and was very honest when i will received it
More beautiful than the imaguen arrived sooner than expected and well packaged so it wouldn't spoil
Very beautiful jewelry am really satisfied.well package as well I recommend this store
Thank you very much!!! Necklace chic!!! I'm delighted 5 +
Great store! Delivery is very fast, taking into account that we made a mistake in choosing the color, and the seller quickly changed to the right us! Very beautiful, thank you very much!
Very pretty
Seller shipped the product immediately. The jewelry is very pretty. My sis is very happy. Thank you so much store.
Cool costume jewelry, the only earrings are very heavy, ears ached after long socks
It was a long time, not tracked, but everything came in perfect condition. double sets of locks are attached to the earrings. Thank you for the storage bags and a small souvenir.
looks more beautiful than the picture. the picture did it no justice. love it