We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 23.06, received 25.07. Quite decent bracelet, made neatly, looks beautiful
Sympotic
How in the very nice photo
Bracelets super! Ordered 2. blue and beige! It was almost a month before omsk. Beautiful and quality) i'm happy, thank you!!!!
My suggestion is to have different sizes, because as slim body was a little big in my arm. Thank You
Beautiful, very happy
Same as the picture!
Conform to the photo I recommend the store
Didn't tried it yet on myself, looks very nice!
top
All super!!
Cute colorful bracelet… happy with it
The bracelets are nice, just like in the picture.
A beautiful bracelet, groin glue, but the smell faded, the rhinestones hold, the glue does not stick out anywhere. The lock is very good-magnetic, came quickly, for a month
Good transaction, thanks!
Very nice.
Happy, thanks to the store, everything is fine
Good job store! Good quality and stil. Thanks for product.
Magnet in the clasp, super!
Cute, sorry that short.
its not exactly as it looks in the pic but its nice
Very happy with my purchase the color is very pretty
The goods arrived in belarus for 3 weeks. In principle, everything is fine, only there is a smell (i hope a hundred will fade) and the decoration is very close to the clasp, so when you wear either the clasp is visible from the top, or the decoration on the side, not in the center.
Nice piece better than I thought.. very noticeable and bright shine..
Beautiful, i loved the bracelets, the only bad thing to ask the store for different colors and only blue shipping. But excellent quality. I recommend the seller