SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chiquepeaks (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chiquepeaks.site
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Odlican kais, remen, vrlo brzo stiglo, 10 dana, Preporuka, hvala
Quality product, thumbs up will surely order more
Great Quality!
I buy a second belt, last time in the kit was a black elastic band (i liked the cat very much), this time there is no. Last time i bought on sale for 350, this time for 493 rubles. On operation, i wore it in both pants and shorts and jeans, he was alone, that's such a hard operation he sustained a year. In the photo, the old belt, the only thing worn out during this time, in general, the belt arranged.
very quality product
Nice! Thank you
It's very good. Husband liked
Young crappy skin
Great belt. Size length perfectly fit. For the quality of socks, i will add a review later
Good quality for price
bjr satisfait belle article merci bonne continuation, cordialement JP.
Perfect. Bon material
Super Quality, Good store maintained guarantee product. Special thanks for sending the Band. I do prefer this seller very much.
Norms will come down
size of the belt is little thin than previous one (Brown belt) which I purchased 6 months ago. over all it's a good product. just go for it.
Everything is OK.
Kind, high-quality, good belt made of pressed leather. Excellent gift performance. Beautiful pouch .. From it too strong smell of leather, from the belt on the second day did not smell as it continues to smell from the bag! A wonderful idea for a gift. Usually products made of such leather do not last long, but for such a price is normal. Delivery to st. petersburg in almost 3 weeks. Got a cashback for the belt 64r. What kind of keshback do you have? Ali is constantly playing with the kashbek betting, but i found one service that keeps the highest return rate until now (there is something to compare!), and beginners give 8.56%, so you do not need to save thousands for status, like others. I can recommend-payments received repeatedly, everything works! It's here-(goo). gl/qtcxc1 (Copy this link to the browser bar, remove the brackets as indicated in the photo without a space)
Got quickly, the quality will look in the process of operation
Nice, but looks kind of cheap!
goodbye quality thsnks
Order received.