SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chiquepeaks (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chiquepeaks.site
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent braid, on priora pulled and stitched. All cool store thank you recommend!
Quality is normal. to the astrakhan region for 13 days.
Very long shipping. I thought he wouldn't come.
Came quickly, until, did not put.
So, on the steering wheel 38 cm non-lazit! You need to soak with water, then norms, a little effort and zach... c) thread, if in two layers, that is, like our grandmothers sewed, not enough! I did in two layers, through the needle as my grandmother taught me))) the thread had to buy) the quality of the seam, my leaves much to be desired, but pofig, i'm satisfied) it's not the skin. More like eco-leather, to the touch is very pleasant) in general, i'm happy, thanks to the store.
Delivery is fast, braid is pleasant to the touch, in appearance quality.
Sent quickly quality norms
Super
Delivery three weeks. The size approached. It doesn't look like skin. The thread was torn twice, but it depends on your strength as a whole i'm happy. I recommend the store and the goods.
Good item, elastic. On nissan germa came well. To the touch is pleasant.
Very good braid pulled on focus 3 similar to the skin i advise everyone, delivery fast track tracked.
The goods are good. Seller recommend
Until i put on the steering wheel
I was very surprised by the quality of the cover. Until tight, later i will add a review and attach a photo!
Everything is super, i ordered the second time, on chevrolet lacetti braid fit well!
The goods are good! The store at my request put an additional set of threads! recommend!
The quality of the material is good, the thread remains superfluous more than a meter. I put on the steering wheel 2115, the steering wheel itself needs to be thickened, thickened with a film, it turned out well, the material stretches but not as rubber, in moderation.
Quality is good, there is no smell. Only stretches hard
Delivery to bashkiria 21 days. Quality is good, tracking before receipt. On toyota corolla got up as it should: harmoniously fit. Tactile sensations are pleasant. You can take it.
Good goods. On the steering wheel lay perfectly. Quality so far pleases.
February 19 sent, march 5 took from the post office, volkswagen golf plus 2011 gv approached not bad, the diameter is tight, and the width of the cover itself is not large, but it is not critical, it was sewn without effort and does not scroll on the steering wheel, which is not very important, On skoda fabia 1 dressed also tightly, but in the girth .... I had to sweat to sew it, then my fingers hurt, but it was worth it.
Braid looks good. Until i dressed. How to dress off.
Everything is super, sent for 3 and a half weeks, it looks like natural skin, on the steering wheel pulled with difficulty, but not yet stitched, a little does not converge on the one hand on the steering wheel, as i will do everything i will add a review and photo., store in any case thanks for such fast delivery, so everything pleased, The color sent the one that was ordered.
Everything is fine, 1,5 hours and norms.
It's pretty good.