| Size(cm) | 4 | 4.5 | 5 | 5.5 | 6 | 6.6 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 12 |
| Heel to Toe | 22.2 | 22.5 | 22.8 | 23.1 | 23.5 | 23.8 | 24.1 | 24.5 | 24.8 | 25.1 | 25.4 | 25.7 | 26 | 26.7 | 27 | 27 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super, super, no words, size is perfect
The order is happy!
Delivery to kiev-14 days. Boots are happy! Before that i ordered 7, but in my 37,5 size (24 cm on the insole) were too big. But 6 villages are perfect! The smell, of course, was, but a couple of days on the balcony-and everything will be ok. The shoe is comfortable, the quality is factory. Sincerely advise!
Boots on a slender leg not on full caviar, made neatly, slightly darker color (red) unfortunately did not fit♀️
Beautiful, stay in love, plus very comfortable, i recommend 100%!
The most beautiful boots ever I feel so confident and beautiful when wearing
I really liked the boots. Super fast shipping. Approached at 37 size. Thank you store!
Beautiful comfortable boots good terminations. Little plastic smell. Open up. They arrived before the date♥️
Boots are very satisfied, excellent quality, look expensive. Boots usually wear 39, sometimes 40, ordered 9 size (on the sole indicated 25.0). The first feeling was that it was a bit too big, but after 5 minutes it was missing, i think that in the 8th would have pressed the leg. The fullness is also free, but otherwise it would not pass the leg, given that they are without a lock. The color on half-tone is darker than it turned out in the photo
On the size 39-40 took 9 and it is quite comfortable neither little nor great, although once dressed, i felt the heel a little in the sock will be uncomfortable, on the other hand what to expect. The sole is thin enough, and the boot itself is thin, i do not think for everyday wear anything terrible, outwardly very good on the leg lie great and looks expensive richly.
Mega fast delivery to kiev (only 12 days). Boots of chic quality. There is a smell, but it is even pleasant (in my opinion, deodorants for shoes smell sometimes disgusting) and the smell of this will surely fade! At its 37,5-38 (24 cm) took 7 and a bit too big (but it is easy to decide-an additional insole + hb sock and boots just right). On my leg still a little loose in the shin, but it is noticeable only on the side, and in front and behind everything is super! To buy i advise! Boots cool! P.s.: the store put a discount coupon, for which a separate and many thanks! With such sellers it's nice to deal with!
To moscow in 2.5 weeks. A good shoe, at 39 butt, under the knee presses but my caviar is wide. Fabric can stretch.
A little bit of a workout to put them on but they fit really good and it arrived quickly
I fell in love, they're gorgeous! I have 39 feet size, ordered 10. a little too big, but it is better to let it be so. Very comfortable!
Just beautiful! Good stuff. The exact seams, the taco is firm. I'm in good time to peru, a month.
Same as picture. Perfect
Boots above all praise, just super, for the length of the foot and 26,5 ordered 12 r came perfectly, on the calves sits in a guise, the calves are not thick, on full calves do not fit, the length of the height of 170 above the knee is 8-10 cm, in general look super, this is my second order from this store, Previously, i already ordered such boots, those were slightly larger in size and wider in calves, always slipped, and these sit like poured, delivery to the kaliningrad region. 3 weeks, i'm very satisfied with the order and in the future i will order only from this seller, the quality of the boots is excellent
At 38, the size took 8 (245) came up perfectly with a socks. Have a smell, you can not say that it is very nasty, i think it will fade. Shipping super fast. Packed in dust and mail package. Inside there were foam pads to preserve the shape. Thank you very much to the store, the boots are very comfortable and comfortable.
Delivery is fast, packed well, slightly above tugovaty, did not wear not season-summer))) shop recommend, good store.
Very beautiful!) perfectly fit! Leg 24,5, size is perfect! More photos in tania. photo. model
Perfect! perfect! Thank you
Boots for the spring. But comfortable very. No smell. The floor size is larger.
Anrial in general! I recommend))) i will make a photo later and i will definitely add a review!
Boots cool. On my 39th (stop 25,5 cm) came well. Only on a narrow leg. Delivery month.
Super