SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chiquepeaks (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chiquepeaks.site
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product above expectations excellent am satisfied.
Handsome is great
Very good Quality
Great quality!!!
ORDERED TWO OF THESE SHIRTS..... THE ARE GORGEOUS THE QUALITY THE COLOUR THE FABRIC TOP QUALITY. VERY VERY VERY PLEASE. THOROUGHLY RECOMMEND. POSTAGE VERY FAST AS WELL TO IRELAND. I WILL BE ORDERING MORE. THANK YOU . COMMUNICATION EXCELLENT,
ok
The store is very attentive. helped in choosing the right size. the shirt is very beautiful, sewn qualitatively, the threads do not stick out. respect the seller! Recommend!!!
Delivery 15 days to moscow. Very responsive store, wrote off after the order with him about the size, advised correctly, and sent out the exact size. The shirt is satisfied, it looks even more beautiful in the living than in the photo, sewing neat, you can wear "on the way out", synthetics more than cotton. When ordering was focused on the measurements of men's shirts, and with the size guessed. The length of the shirt is excellent for height 177, the sleeves are not short. Measurements of the shirt ordered: size 45-shoulders 49 cm, sleeves 66, width 63 (not fitted, with a tummy will pass). The husband of russian shirts wears 42 sizes. Husband-waist 105, hips 109, chest 105. Thank you very much to the seller, and prosperity!
Description and size in cm corresponds, order arrived in 20 days, i recommend
good job fellas
Very good.
Love this shirt! Fabric is thin though which is perfect for the summer. For reference, I wear a size US M.
This shirt is very nice and exceeded my expectations!
Super and fits the description
Great store and really quality product. 2XL fits fine (180cm / 75kg)
Great!
The goods delivered super fast: up to sverdl. obl. 11 days!!! The quality of the shirt is good, the color is the same as the store (my photo lies). Slightly wide, but not critical, took 4 xl for 182 cm and 80 kg, the collar is good, the waist is free
Go very fast. Excellent quality.
Very nice, sent fast, the fabric looks very good quality, highly recommended. Buy r 1 or two sizes more than usually bought, since the sizes of them are smaller
Perfect! Great purchase! Thanks for the fast shipping!
Stylish shirt for funny money.