SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chiquepeaks (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chiquepeaks.site
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery is fast. Tracking. fabric quality is excellent! The seams are perfect. You could take a smaller size. It stretches hard.
Sat super, size l! My height is 178, weight is 82.
The husband really wanted such a suit, he is delighted with it! Quality corresponds, delivery is not long, to moscow! I advise you.
Like the quality of norms.
Très bien
Fast delivery, about 14 days to Czech. Fits perfect, 181cm 68 kg.
The parcel came very quickly in Kiev for 2 weeks, the quality is excellent!!!! The size approached. My height is 185 weight 76 kg, ordered xl size. Seller recommend!!!!
Good contact store clothing well sewn any yarns protruding or fuszerki had concerns what set buy because I'm skinny 170 cm, 54 kg, but choosed size S lies like a glove sleeves just in time, pants also fit have about 101 from the waist down. Recommend & napewno zakupię yet different pattern.
Good, size m for 178 cm and 72 kg For some reason there is no smell, or almost no smell
At a height of 171 cm and a weight of 89 kg (excess from above) took xl. Pants on the russian 52nd it is better to take l-there will be more compression effect. The fabric is good, sewn well, but 2 moments: -Bad seam processing on the collar-everything else is much better -Excessively large cutout on the collar-clavicle sticks out Delivery is fast.
Everything is super, very fast, i recommend
S size for height up to 170 cm. Well fits. Dries quickly.
Excellent quality! On height 175, weight 89 size l just right
Pants are not of bad quality, for such a price at all excellent, quickly came, ordered a man, the russian 58 size fit well 3xl
Very fast shipping. Ordered on march 20, and on april 1 already received. My husband really liked the suit. Thanks to the store.
The size match, the fabric is pleasant to the touch, the purchase is satisfied
Delivery to tashkent in 20 days. Quality is good. A little too small
Excellent quality, came quickly! The size table is the same
Took not myself, but said that of good quality)))
Wore the set for skiing today, comfortable and used as lounge wear with a pair of shorts. Quick delivery
Delivery to mosk. Region. Less than 2 weeks. Super. The goods are satisfied. Slightly not exactly stitched on the belt but not deadly. Then let's see how it behaves in training and in washing after. By 176 cm and weight 65 took m. We didn't. Seller recommend.
All is well, took size s height 166 weight 45 came up
The store very long sent the goods, referred to the chinese new year. But our post of russia pleasantly surprised, quickly delivering to the point of issue, + did not have to stand in line for a long time. Gave instantly. The color is a little dull than in the photo. In general, the goods are satisfied. Nowhere the thread does not stick out, the material removes water well, stretches well. Already tried in training. Very convenient. I recommend to everyone.
Fabric chic. At 76 kg height 170 follows perfectly. A little long arms but i'm a karate. I recommend.
A bit strange shape. Took L height 1.73m and 65 Kg