SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of chiquepeaks (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chiquepeaks.site
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is the second time I have bought the same jacket and still the size it is too big. I give up on trying to predict sizing of Chinese clothes.
Was out of stock. He give me mony back. Thanks very good store
For my european m asian xl was for some reason great. In addition, the shirt is sewn as a "bell", that is, expands to the bottom, so it will obviously blow. The color "red coffee" was closer to the red tone, and not to the "noble" brown, as in the photo. Well, in general, so yourself a shirt...
Everything is just, only the sleeves are a little small!
Super happy with this great product!! Just a little too long for my taste Otherwise I order l I measure 1m75 for 75 kg it size very well
Super!!!!
» Good...!! Thanx to the store.
Very warm for the shirt, given the side pockets can even be called a jacket. Sleeves are also insulated, although less. Material like. Xl for russian 52 growth 175-ok
It's the first order, and i like it very much. it's well compact, shows in its shape and colors that character to ride a bike
Sewing is excellent, no where no thread sticks out. Soft, warm. With a difference in height of 180, the weight of 90 guessed. Delivery is fast. Shirt is happy, like a udav)))
Delivery fast quality goods can be taken by store thanks
The quality of the shirt is good and its pleasant touch. Perfect with a t-shirt underneath or even with a finite sweater. It really opens the "stuffed" lining. Very good carving: mido 175 and de complexion delgado and my usual size is the m. i ordered the l and it looks perfect. I totally recommend the purchase!
My height is 183 cm, the weight is 92 kg-xxxl village is perfect. The quality is normal, the shirt is very warm, the material is not puff. You can take it.
perfect, my man is very happy with
Received the parcel on january 9, and ordered january 25, on xl took xxxl, sat well, in the photo it is visible, the spouse is happy))). I recommend
Perfect. I love it!
Bought for 2275 rubles with a coupon. Shirt-jacket is worth this money. The heater is pleasant to the body, you can wear it on a t-shirt. Slightly wide in the chest (with the size reinsured, it is necessary for a smaller size), in general for height 180 cm, weight 73 kg, chest 100 cm, hips 98 cm, waist 83, shoulder 46 cm, sleeve 63 cm village is good, but will be better on a thin sweatshirt or sweater. Not a problem-the son is 15 years old, he is still growing. Jacket 2xl: shoulder 47 cm, length 71 cm, chest 56 cm. Son of a lover of plain clothes, this shirt bought at your own risk, but this cage he liked, moderately bright. The material itself in front and back-tight, shoulders, collar and cuffs-soft micro corduroy. On the label size 56. Shipping 1 month with payment
Thanks to the store excellent product and came very quickly! I wear r-r 48-50, i ordered 2xl a little too big, but let it be so, suddenly after washing it will sit down a little. In principle, sits well. The quality of the goods is very decent. In general, i'm happy. I did not communicate with pradavets, there were no questions to him. The goods shipped literally the day after the order. I wish all successful purchases, sellers of profitable trade.
long time delivered. but good product and good design. very nice
Approached, in my 54 their 56 is normal. this is the largest size they have
Very attractive jacket. Thick and warm.